We see you are unable to login, it could be because of the following reasons.

Just make sure these boxes are ticked:

• You are an active pet policy member of Oneplan Pet Insurance.
• You have REGISTERED on the Oneplan App, and its downloaded on your phone.
• The password you are using is the same as your app password and it's at least 6 characters.
• You are using your Oneplan Pet Policy number starting with 200…

If the problem persists please press forgot password or e-mail us on assistance@onepetstore.co.za